From the moment I opted to upgrade/format my Acer E1-572G to Windows 10 (since its initial release encouraging those in Win8.1 to avail the free upgrade), it was plagued with driver incompatibilities particularly the secondary AMD/ATI Radeon HD8750M graphics chipset. Initially I found a workaround wherein I left it stuck at the Feb2017 Crimson 17 (version 21.1 driver) release at the time of the 17XX update and kind of left it there throughout 1803 and 1809 release. But when the 1903 update finally popped up, the problem resurfaced and this time neither that old driver or the current Oct 2019 release didn't work and kept on freezing the OS even prior to logging-in. Just doing a fresh install will land you on the same problem.
I relied once again to the old ye faithful Google search and found an interesting post in the AMD community forum describing the same issue. The correct solution came from the user handle "
Some stuff that I stumbled upon in the world of IT support and quest for self-learning on fixing my own computers/servers
Thursday, October 17, 2019
Sunday, February 17, 2019
Touchpad fix for Ubuntu 18.04 & Acer Nitro 5
I have an Acer Nitro 5 AN515-52 with the Intel i7 and GTX1050ti. For the first few months I just used it as a Windows machine and only relied on the Ubuntu terminal add-on for some remote linux legwork. But after a few months I tempted fate to dual-boot with Ubuntu as I hoped some basic issues would already pass and work out-of-the-distro, which fortunately didn't.
As a backgrounder, I used an Ubuntu 18.04 64bit Desktop ISO sometime Dec 2018. Most of the basic stuff worked except the touchpad. I also read that there might be some issues with Nvidia and the audio output of the HDMI port but wasn't planning to use it just yet. The touchpad however was a big deal especially I don't usually have a mouse at hand. This once again led me to journey the vast forum pages in the internet to find and eventually compiled the answer in this post.
You may have landed to some answers where you need to install "i2c-tools" package as it was hinted in the BIOS settings for touchpad that you needed i2c drivers, but since you landed here means that didn't work. Changing the BIOS setting from "Advanced" to "Basic" wasn't an option for your either because of the touchpad functions when you go back to Windows.
The next thing I did was to install the Nvidia proprietary driver package, since touchpad input is usually associated with the graphics card... which also did nothing.
Another one would be to install the "xserver-xorg-input-synaptics" package as the default libinput package wasn't enough for our machine... and once again it didn't do anything.
I was about to give up but saw a suggestion in another forum page to sort-of force synaptics to be used for detection of touchpad input. It required you to modify the synaptics xorg config file and made sure to have the following:
Now most of the stuff was already (uncommented) in the config file except the last 2 "Option" lines. I just added those, restarted, and then my touchpad finally worked!
To summarize all what happened or what I did, here's a recap along with some of the commands used (to help those linux beginners):
1) Install "i2c-tools"
2) [I think this can be optional] Install the Nvidia Proprietary Graphics drivers. You can do this graphically by going to the "Software & Updates" -> Additional Drivers -> enable the Nvidia proprietary drivers.
3) Install the xserver synaptics package and do a restart
4) Modify the config file located at /usr/share/X11/xorg.conf.d/70-synaptics.conf (or the XX-synaptics.conf) and append the necessary stuff I mentioned earlier. You can use your preferred text editor. Do a restart once you have saved the settings.
5) End
Here's an output of my "xinput --list" when my touchpad worked. The ELAN touchpad finally showed up after the stuff I did.
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN0504:01 04F3:3091 Touchpad id=12 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Power Button id=9 [slave keyboard (3)]
↳ Sleep Button id=10 [slave keyboard (3)]
↳ HD WebCam: HD WebCam id=11 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ Acer WMI hotkeys id=14 [slave keyboard (3)]
Credits to the participants/contributors in the UNIX stackexchange I read.
As a backgrounder, I used an Ubuntu 18.04 64bit Desktop ISO sometime Dec 2018. Most of the basic stuff worked except the touchpad. I also read that there might be some issues with Nvidia and the audio output of the HDMI port but wasn't planning to use it just yet. The touchpad however was a big deal especially I don't usually have a mouse at hand. This once again led me to journey the vast forum pages in the internet to find and eventually compiled the answer in this post.
You may have landed to some answers where you need to install "i2c-tools" package as it was hinted in the BIOS settings for touchpad that you needed i2c drivers, but since you landed here means that didn't work. Changing the BIOS setting from "Advanced" to "Basic" wasn't an option for your either because of the touchpad functions when you go back to Windows.
The next thing I did was to install the Nvidia proprietary driver package, since touchpad input is usually associated with the graphics card... which also did nothing.
Another one would be to install the "xserver-xorg-input-synaptics" package as the default libinput package wasn't enough for our machine... and once again it didn't do anything.
I was about to give up but saw a suggestion in another forum page to sort-of force synaptics to be used for detection of touchpad input. It required you to modify the synaptics xorg config file and made sure to have the following:
Section "InputClass"
Identifier "touchpad catchall"
Driver "synaptics"
MatchIsTouchpad "on"
Option "TapButton1" "1"
Option "VertEdgeScroll" "1"
End Section
Now most of the stuff was already (uncommented) in the config file except the last 2 "Option" lines. I just added those, restarted, and then my touchpad finally worked!
To summarize all what happened or what I did, here's a recap along with some of the commands used (to help those linux beginners):
1) Install "i2c-tools"
sudo apt-get install i2c-tools
2) [I think this can be optional] Install the Nvidia Proprietary Graphics drivers. You can do this graphically by going to the "Software & Updates" -> Additional Drivers -> enable the Nvidia proprietary drivers.
3) Install the xserver synaptics package and do a restart
sudo apt-get install xserver-xorg-input-synaptics
4) Modify the config file located at /usr/share/X11/xorg.conf.d/70-synaptics.conf (or the XX-synaptics.conf) and append the necessary stuff I mentioned earlier. You can use your preferred text editor. Do a restart once you have saved the settings.
5) End
Here's an output of my "xinput --list" when my touchpad worked. The ELAN touchpad finally showed up after the stuff I did.
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN0504:01 04F3:3091 Touchpad id=12 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Power Button id=9 [slave keyboard (3)]
↳ Sleep Button id=10 [slave keyboard (3)]
↳ HD WebCam: HD WebCam id=11 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ Acer WMI hotkeys id=14 [slave keyboard (3)]
Credits to the participants/contributors in the UNIX stackexchange I read.
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